Privacy Statement

Lifeology Recruitment is committed to respecting your right to privacy and protecting your personal information. Lifeology Recruitment is bound by the National Privacy Principles in the Privacy Act 1988 (Commonwealth) and its amendments and any other applicable laws and codes affecting your personal information. This Policy outlines how we manage your personal information, the sorts of personal information that is held and for what purpose, as well as how the information is collected, held, used, and disclosed.

This Policy and Complaints Procedure applies to all current and potential employees of Lifeology Recruitment, clients, consultants, contractors, sub-contractors, and visitors.

Employee Record: in relation to an employee, means a record of personal information relating to the employment of the employee.

Personal Information: recorded information or an opinion about an individual whose identity is apparent or can be reasonably ascertained from the information or opinion.

Record: a document, database (however kept) or a photograph or other pictorial representation of a person.

Sensitive Information: information relating to an individual’s health, racial or ethnic origins, political or religious beliefs.

Non-personal Information: general information that is deemed to be non-personal such as aggregate average data pertaining to website hits; information that is nonspecific.

NPP: means the National Privacy Principles that are contained in Schedule 3 of the Privacy Act 1988 (Cth). The PSA establishes ten (10) NPPs as the minimum privacy standards for the private sector.

Privacy Officer: is an employee delegated by Lifeology Recruitment with the responsibility of ensuring the Company complies with the Privacy Act, and who investigates all alleged breaches of privacy.

From time to time Lifeology Recruitment will ask for personal information via various methods including phone, fax, and Forms in support of the service we provide. Lifeology Recruitment collects information to enable it to perform its business functions and activities. These may include without limitation:

​Personal Information is collected from you when you apply for a position, or on commencement of employment to enable processing of your employment and to maintain ongoing employment-related functions such as payroll, superannuation, and personal and emergency contact details.

At the time of collection, you will be informed it is a legal requirement. For example, if immigration or tax law requires it. At or before Lifeology Recruitment collects personal information the company will take all reasonable steps to ensure that you are aware of:

Lifeology Recruitment will endeavour, where reasonable and practicable, to collect your personal information directly from you. Where Lifeology Recruitment collects information about you from someone else, Lifeology Recruitment will take all reasonable steps to ensure that you, as well as the third party, have been made aware of all the bullet points above. The only exception to this is where making the third party aware of this information would pose a serious threat to the life or health of yourself or another person.

Lifeology Recruitment only uses personal information for the purposes for which it was given to us, or for purposes that are directly related to one of our functions or activities. Lifeology Recruitment will only disclose your personal information to third parties if:

​Lifeology Recruitment will only disclose your personal information without your express authorisation under the following circumstances:

Lifeology Recruitment takes all reasonable steps to ensure that the personal information we collect is accurate, up-to-date, and complete. These steps include maintaining and updating personal information when we are advised by individuals that the information has been changed, and at other times as necessary. As the accuracy of the information held depends largely on the information you provide, we recommend that you:

If Lifeology Recruitment holds personal information about you and you are able to establish that the information is not accurate, up-to-date, and complete, Lifeology Recruitment will take reasonable steps to correct the information unless it is considered that there is a reason under the Privacy Act, FOI Act, or other relevant law not to do so.

If Lifeology Recruitment does not agree to make the requested changes to personal information the individual may make a statement about the requested changes and this statement will be attached to the record. To access your personal information or request changes to the information please contact the Privacy Officer at [email protected].

Lifeology Recruitment stores your personal information in a combination of electronic and paper formats. Lifeology Recruitment takes steps to protect the personal information we hold against loss, unauthorised access, use, modification, or disclosure and against other misuses. These steps include password protection for electronic files, securing paper files in locked cabinets and secured areas, physically restricting access to files and cabinets, and giving access to authorised personnel only.

Where electronic records are secured by passwords, all passwords are kept secure and are not to be shared with colleagues, and are changed periodically.

Records of personal information are not stored indefinitely. For current and former employees, records are kept for the duration of the employment relationship and are then archived externally for a period of seven (7) years.

Where candidates for roles have been made an offer of employment and accepted all recruitment materials including the application, resume, interview notes and email correspondence and other information is to be kept on the personnel file. Where candidates for roles have not progressed through the recruitment process and made an offer all recruitment materials as detailed above shall be filed.

Personal information is destroyed when no longer required via a secure service provider or is deleted from electronic systems.

This Policy will be made available to any person who asks for it. Lifeology Recruitment on request will let an individual know generally what sort of personal information it holds for that individual, for what purpose, and how it collects, holds, uses, and discloses that information.

You have the right to access personal information held about you by Lifeology Recruitment and Lifeology Recruitment will provide you with that access except to the extent that:

If Lifeology Recruitment does not agree to provide access to the personal information we will provide you with reasons and you may seek a review of our decision or may appeal our decision under the FOI Act.

Employee records, including those of former employees of Lifeology Recruitment, are exempt from the Privacy Act. Where the ‘employee records’ exemption applies, you do not have the right under the Privacy Act to access personal information held about you.

An employee record is defined as a record of personal information relating to the employment of the employee. Examples of personal information relating to the employment of the employee are health information about the employee and personal information which includes:

Although you have no legal right to review your employment records, Lifeology Recruitment may grant access to certain information under its sole discretion. You need to put your request in writing to the Privacy Officer and specify what information you would like to access Lifeology Recruitment is entitled to refuse to provide access to some or all of the materials requested.

Examples of the types of information that may be reasonably refused access to are:

The Privacy Act does not apply to individuals applying for work with Lifeology Recruitment and who have entered the recruitment process. The Privacy Act only applies once the employment relationship has begun or when the employment relationship has ended.

Lifeology Recruitment will not use or disclose the identifiers for individuals used by governments, other agencies, or service providers, unless permitted under prescribed circumstances under the Act.

Identifiers include a number assigned by an organisation to an individual to identify uniquely the individual for the purpose of the organisations’ operations. However, an individuals’ name or ABN is not an identifier.

Wherever it is lawful and practicable, individuals have the option of not identifying themselves when entering transactions with Lifeology Recruitment.

Lifeology Recruitment will only transfer personal information to another party in another country where it will be for the benefit of the individual. Lifeology Recruitment will always endeavour to obtain the consent of the individual and will take reasonable steps to ensure that the information will not be held, used, or disclosed by the recipient inconsistently with the NPP.

Sensitive Information means information or an opinion about an individual’s:

Lifeology Recruitment will not collect sensitive information about you unless:

Lifeology Recruitment may collect health information from you as part of the recruitment process and in the context of the employment relationship in order to assess your fitness for duty.

The complaint must be in writing and can be submitted either by letter or by the Privacy Complaint Form. A complaint should;

Upon receipt of the complaint, the Privacy Officer will request from relevant employees in the area of the company documents in relation to the complaint. The employees will:

Where the Privacy Officer has determined that an individual has a valid complaint under the Privacy Policy appropriate action to resolve the issue is required.

The Privacy Officer will forward to the Directors, for advice, details of the breach, and possible resolutions. This may include a written apology, retraining of staff, changing procedures, amending, or deleting personal information.

The Privacy Officer will forward a report to the Directors on the status of the complaint and actions taken to resolve the issue.